Freshworks Inc

Founded in 2010, Freshworks Inc. is headquartered in San Mateo, California, United States. The company has carved out a significant position in the competitive market with its suite of business software focused on customer engagement, customer support, IT service management, sales and marketing automation, and CRM. The organization's portfolio of most important brands includes Freshdesk, a customer support and ticketing platform; Freshservice, an IT service management tool; Freshsales, a CRM system tailored for sales teams; Freshchat, a software for customer messaging and communication; and Freshcaller, a cloud-based phone system designed to meet the needs of dynamic business environments. Freshworks' products and services are prominent in several key markets internationally. The United States, the United Kingdom, India, Australia, and Germany are considered the most important countries for their sales activities. Beyond these primary markets, Freshworks continues to expand its reach, offering its SaaS products to customers around the world. (Powered by AI)