Information Communication Technology has changed the way people communicate by enabling real-time communication^1;p1. The communities with no internet connection often fail to run a modern business, research a school project or take an online class, which results in a digital divide². In 2021, the world population has reached 7.87 billion (Bn), with a unique 5.31 Bn mobile phones & 4.95 Bn internet users³.

US residents spend an average of US$61 on internet connectivity per month⁴. Additionally, in the US, fiber-optic internet plans cost $30-$50 per month, ~$40 on avg⁵. Also, TV plans range from $25-$220, ~$123 on avg⁶& home phone plans range between $30-$45/month, ~$38 on avg⁷. Considering the median monthly salary of a person working in the US is $7,733⁸. This means that an average American spends 3.4% of their median monthly salary on all 4 services ($262).

Verizon is an American telecommunication company^9;p4. With total revenue of $119.5 Bn in 2020, its Consumer Group accounted for the majority (~69%) and offers fiber optic plans, internet services, and home phone & TV/video services, operated through its FIOS brand^9;p4^,5. As of 2020, the segment had 94M wireless retail, 6.2M internet, 3.8M TV/Video^9;p30-31. The company operates exclusively across the US^9;p4.

As of 2023, Verizon’s internet plans range between $40 to $90 per month, ~$65 on avg¹⁰, ~1.1x more than the avg monthly expenditure in the US⁴. Verizon’s TV packages range between $65-$110, ~$88 on avg¹⁰, which is ~1.4x less than the country’s avg rate of $123⁶. Verizon’s fiber-optic plans costs ~$40 on avg¹⁰, approximately comparable to the US avg⁵. Lastly, Verizon’s home phone plans cost a flat rate of $25 per month¹⁰, ~1.5x less than the country’s avg charges of ~$38 on average⁷. Comparatively, all 4 services cost ~$218 on avg¹⁰, which represents 2.8% of the median earnings in the US⁸.

Accordingly, with generally lesser charges than the country’s avg, Verizon's services are affordable.