In 2018, CIBC refunded $70 Mn to 1.4 Mn customers for overcharging credit card fees for 14 years

CIBC

Business Ethics

16: Peace, Justice and Strong Institutions

Written by

Monica S. Jun 14th, 2023

Reviewed by

Alice A.

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CIBC

Business Ethics

16: Peace, Justice and Strong Institutions

Written by

Monica S. Jun 14th, 2023

Reviewed by

Alice A.

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What are the SDGs and why use them?

The United Nations Sustainable Development Goals (SDGs) are the set of 17 goals agreed by 193 countries covering all the major impact areas we need to focus on. They are a universally recognised framework that allow governments, businesses, medias and civil society to share the same language and agree on a common set of targets to protect the planet and improve society.

At Impaakt, we use the SDGs as an analytical framework to help our contributors structure their work, and our clients compare the impact of different companies according to well-defined, standardized themes.

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In 2018, CIBC refunded $70 Mn to 1.4 Mn customers for overcharging credit card fees for 14 years

Business Ethics

Actual Direct Impact

Assess the impact materiality of this Topic for CIBC

Share this Analysis

Business Ethics